Tuesday, May 19, 2009

So, yesterday afternoon I am in the middle of butchering a hog and I hear "Uh Oh!!!!". Mrs. Curley tells me the chest freezer has cut off and there is a funny smell. Uh Oh!

Sure enough, the compressor is not going and there is a funny smell. Mrs. Curley thinks its freon.

Fortunately, the unit from Sears, is still under warranty. So I call and am told: "Sorry for the inconvenience. A service technician will be out between 3:00 and 5:00 PM on May 26th."

I say, "I have to wait a week?"

"Sorry for the inconvenience, sir. But we only service your area on Tuesdays, and tomorrow is already booked."

Can you believe it? I complained that this part of the warranty needs to be explained during the purchase, that is that service technicians are only available in my area on Tuesdays-and I better plan my appliance breakdowns well in advance so I can get the nearest Tuesday. (And they want me to buy extended warranties? I think not.)

So after a few more phone calls and 'call elevations', I get put on the waiting list for today.

Then I hear the news ... the freezer has cut back on. The smell seems to be gone.

Now, just to give you perspective: when this all happened, we were just finishing up the first half of the hog, the second half being on ice. With the freezer now on, (I put a thermometer in to ensure it was holding temp.) we decided to go ahead-after all how long could I keep the hog on ice in the bathtub?

So a ham or so into the other side, Mrs. Curley tells me she smells it again when putting some meat in the freezer. Daughter who is helping Mrs. Curley pack the meat says, holds up the marker she is marking the meat packages with and says, "I only smell this magic marker!" And turns out, that's all we were smelling too! (the compressor cutting out must have simply been part of its cycle.)

I am embarrassed to call Sears and cancel the service call. (But I am glad I learned about how the warranty works.)

Oremus pro invicem!

2 comments:

Gregory Thaumaturgas said...

:) Wow you're a great storyteller, you had me really interested there.

Jim Curley said...

Thanks.